Frequently asked questions

Yes. Bedspace Manager is free to start — no credit card required. Sign up, set up your business, and add your first property in under 30 minutes. You choose a paid plan when you're ready to go live with tenants.

Sign up with your email or Google account, set a business name and choose your country — note that your country selection is permanent and cannot be changed later, as it sets your time zone, currency, and locale. Verify your email, choose a subscription plan, then add your properties and units.

Yes. Bedspace Manager has full-featured iOS and Android apps with feature parity to the web platform. Manage your portfolio, create leases, send WhatsApp invoices, and track maintenance — all from your phone.

Any country supported by Google Maps. When you set your business country at signup, Bedspace Manager automatically configures your currency, time zone, and location data. No manual setup required.

Yes. Bulk-import your tenant list from an Excel spreadsheet. This is the fastest way to migrate from notebooks or spreadsheets — your existing data comes in without rebuilding records one by one.

There are four plans: Starter (up to 30 active leases, solo operator), Growth (up to 90 leases, solo operator), Elite (up to 210 leases, small team), and Team (unlimited leases, large team). Each plan includes the full platform — no feature restrictions by plan.

No setup fees. You pay only the monthly subscription. Upgrades and downgrades are prorated — you pay or receive credit for the difference based on the days remaining in your billing period.

Yes, at any time. Upgrades take effect immediately with prorated charges. Downgrades take effect at the start of your next billing period. You can only have one active subscription per business at a time.

Yes, at any time. When you cancel, your account stays fully active until the end of your current billing period — you've already paid for it. No partial refunds for unused days.

After your subscription ends, your account enters a 4-month read-only period. You can view all your data but cannot make changes. After 4 months, your data is permanently deleted. There is no way to recover it after that point.

You can still view and manage existing leases, but you won't be able to create new ones until you upgrade to a higher plan or free up capacity by closing existing leases.

Calendar leases bill from the 1st to the end of each month. If a tenant moves in mid-month, the first invoice is automatically prorated. Custom leases bill exactly 30 days from the move-in date, rolling each cycle. You can configure which proration method to use (actual days or 30-day common denominator) in your business settings.

When you generate an invoice, Bedspace Manager creates a branded PDF with your business name and sends it directly to your tenant's WhatsApp number. The tenant receives it instantly in their WhatsApp — no app download or login required on their side. This is the primary way operators collect rent in markets where WhatsApp is the dominant communication channel.

Yes. Bedspace Manager supports 7 unit types (Private Room, Bedspace, Partition, Loft Partition, Loft Room, Shared Room Space, and Unspecified) and 4 bed types (Single, Double, Bunk, and Unspecified). You can assign individual tenants to specific beds, each with their own lease and billing cycle.

Business Atlas is a bird's-eye portfolio view that lets you drill through your entire business hierarchy: City → Place → Building → Floor → Property → Unit. At every level you can see occupancy status, unsettled receivables and payables, current leases, and leases closing soon.

Yes. Log maintenance tickets, assign them to team members, track time spent, and update status. The dashboard includes two maintenance summary widgets — by type and by status — so you always know what needs attention.

Yes. Set recurring invoice rules once and Bedspace Manager generates invoices every cycle automatically. You can choose whether invoices generate in arrears (after the period), for the current month, or in advance. Works with both Calendar and Custom billing cycles.

Every month, the Founder account receives two automated reports by email: a visual Insights PDF (income, expenses, net profit, occupancy, and more) and a full Transactions Excel for accounting. Reports are sent automatically — no login required to review them.

Yes. Bedspace Manager supports 5 team role types: Founder (full access), Admin, Manager, Finance (billing and reports only), and Agent (maintenance and service only). Each role has specific permissions so the right people see the right data.

No — and this is intentional. Bedspace Manager uses a void-not-delete policy. Invoices and transactions can be voided (removed from calculations) but never deleted. This keeps a complete audit trail for every financial action in your business.

Yes. All data is encrypted in transit and at rest. The void-not-delete policy ensures a complete audit trail. After cancellation, data remains in read-only access for 4 months before permanent deletion — giving you time to export what you need.

No. Your country selection at setup is permanent. It determines your time zone, currency, Google Maps locale, and how billing calculations work. Choose carefully during onboarding.